Quantum Outback Powered Wheelchair Controller Recalled Due to Unexpected Braking Risk
Pride Mobility Products Corp. is recalling Quantum Outback powered wheelchairs due to a software issue that may cause unexpected braking and potential injury.
What this means for you
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a high-risk product where a software defect could cause unexpected movement/braking, creating a risk of injury, though no injuries have been reported in the source text.
Plain-English summary
Pride Mobility Products Corp. is recalling the Quantum Outback powered wheelchair (Model: Quantum Outback, Software Version: 2.0.11) due to a software issue in the controller.
If the "Remind Me Later" option is selected for user reminders, a pop-up message may appear while the wheelchair is in use. If this occurs while driving, the wheelchair may perform an unexpected park brake stop, which could result in a fall or injury. If the pop-up appears while the wheelchair is not being driven, the control system may crash and remain in pre-operational mode.
This recall affects approximately 1,102 units distributed nationwide in the United States and internationally in Canada and Australia. Users should update their software to version 2.0.13 to resolve the issue.
The recalled product
- Product
- Brand Name: Quantum Rehab Product Name: Quantum Outback Model/Catalog Number: Quantum Outback Software Version: 2.0.11, new version: 2.0.13 Product Description: Wheelchair, Powered (ITI), 890.3860 Component: Controller
- Manufacturer
- Pride Mobility Products Corp.
- Affected units
- 1,102
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Lot numbers (1)
- Lot Code: Quantum Outback 0060650920024*0 K112815 D143578 41875 ITI
Distribution
Part of a larger recall action
This product is one of 13 recalled by Pride Mobility Products Corp. under a single FDA (Devices) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.
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