Powered Wheelchair Controller Software May Cause Unexpected Brake Stop
Pride Mobility is recalling 1,102 Quantum 1450 powered wheelchairs with controller software version 2.0.11 because reminder pop-ups can trigger an unexpected park brake stop while driving, risking falls or injury.
The agency’s classification
FDA (Devices): Class II
Class II is a situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences, or where the probability of serious adverse health consequences is remote.
This is the agency’s own classification, taken from its notice. The severity score below is our assessment, not the agency’s. How recall classes work
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: This is an FDA Class II recall involving a risk-of-harm product where injury has not yet been reported. The hazard is a potential fall or injury from an unexpected park brake stop, which meets the High severity criterion for risk-of-harm products without reported illness or injury.
Plain-English summary
Pride Mobility Products Corp. is recalling 1,102 Quantum 1450 powered wheelchairs distributed worldwide, including nationwide in the United States and in Canada and Australia. The affected units use controller software version 2.0.11; a corrected version 2.0.13 is available.
The recall stems from a software issue where selecting the 'Remind Me Later' option for user reminders can cause reminder pop-up messages to appear while the wheelchair is in use. If this happens while the wheelchair is being driven, the wheelchair may perform an unexpected park brake stop, which may result in a fall or injury. If it occurs while the wheelchair is not being driven, the control system may crash and remain in pre-operational mode.
The affected units were distributed nationwide in the U.S. and internationally. Consumers should contact Pride Mobility or their healthcare provider to schedule a free software update to version 2.0.13.
Consumers should stop using the affected wheelchair if possible and contact Pride Mobility Products Corp. to arrange for a free software update. Healthcare providers and dealers have been notified of the recall.
The recalled product
- Product
- Brand Name: Quantum Rehab Product Name: Quantum 1450 Model/Catalog Number: Quantum 1450 Software Version: 2.0.11, new version: 2.0.13 Product Description: Wheelchair, Powered (ITI), 890.3860 Component: Controller
- Manufacturer
- Pride Mobility Products Corp.
- Affected units
- 1,102
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Lot numbers (1)
- Lot Code: Quantum 1450 0060650920009*7 K112815 D143578 41875 ITI
Distribution
Part of a larger recall action
This product is one of 13 recalled by Pride Mobility Products Corp. under a single FDA (Devices) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.
See all 13 products in this recall →Related recalls
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