Quantum Rival Powered Wheelchair Controller Recall for Brake Stop Hazard
Pride Mobility Products Corp. is recalling 1,102 Quantum Rival powered wheelchair controllers due to a software issue that can cause unexpected brake stops while driving, potentially resulting in falls or injuries.
The agency’s classification
FDA (Devices): Class II
Class II is a situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences, or where the probability of serious adverse health consequences is remote.
This is the agency’s own classification, taken from its notice. The severity score below is our assessment, not the agency’s. How recall classes work
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: FDA Class II recall involving a risk-of-harm product (unexpected brake stops that could cause falls/injuries) where injury has not yet been reported, per rubric criteria for risk-of-harm products without reported injury.
Plain-English summary
Pride Mobility Products Corp. is recalling 1,102 Quantum Rival powered wheelchair controllers with software version 2.0.11. The recall affects the controller component of the Quantum Rival wheelchair, model/catalog number 890.3860.
The hazard occurs when the "Remind Me Later" option is selected for user reminders. Reminder pop-up messages may appear while the wheelchair is in use. If this occurs while driving, the wheelchair may perform an unexpected park brake stop, which may result in fall or injury. If this occurs while not driving, the control system may crash and remain in pre-operational mode.
The affected units were distributed worldwide, including throughout all US states and the countries of Canada and Australia. Consumers should immediately stop using the recalled wheelchairs and contact Pride Mobility Products Corp. for a free software update to version 2.0.13.
The recalled product
- Product
- Brand Name: Quantum Rehab Product Name: Quantum Rival Model/Catalog Number: Quantum Rival Software Version: 2.0.11, new version: 2.0.13 Product Description: Wheelchair, Powered (ITI), 890.3860 Component: Controller
- Manufacturer
- Pride Mobility Products Corp.
- Category
- Medical Device — Wheelchair
- Affected units
- 1,102
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Lot numbers (1)
- Lot Code: Quantum Rival 0060650920013*4 K011993 D049085 41875 ITI
Distribution
Part of a larger recall action
This product is one of 13 recalled by Pride Mobility Products Corp. under a single FDA (Devices) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.
See all 13 products in this recall →Related recalls
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