The Recall Desk
CriticalFDA (Devices)·Z-2538-2025·Announced 2025-09-24

Wheelchair power assist speed dials recalled over potential loss of control

SmartDrive MX2+ SpeedControl Dials are recalled because a faulty electrical connection between the dial and the wheelchair motor may cause loss of control. The FDA classified the action as Class I. 25,389 units are affected.

What this means for you

Highest-severity recall. Risk of serious injury or death is documented or strongly suspected. Stop using the product now and follow the agency's instructions.

Our severity reasoning: The rubric assigns 5 to any FDA Class I recall, and the FDA classified this wheelchair power assist action as Class I.

Plain-English summary

The Max Mobility/Permobil SmartDrive MX2+ SpeedControl Dial, REF MX2-3DC, used with the SmartDrive MX2+ Wheelchair Power Assist component, is being recalled. All serial numbers distributed between April 25, 2022 and July 8, 2025 are covered. The recall involves 25,389 units distributed across the United States.

Because of a faulty electrical connection between the speed control dial and the wheelchair motor, there is a potential for loss of control of the device, potentially resulting in minor or major injuries. The FDA classified the action as Class I, its most serious category.

Wheelchair users and providers should check whether their dial falls within the affected distribution dates and follow the manufacturer's instructions for correction or replacement.

The recalled product

Product
Max Mobility/Permobil Smart Drive MX2+ SpeedControl Dial Ref: MX2-3DC use in conjunction with the SmartDrive MX2+ Wheelchair Power Assist component.
Manufacturer
Max Mobility LLC
Category
Medical Device — Mobility Device
Hazard
Affected units
25,389

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (3)

  • All Serial Numbers distributed between the dates of April 25
  • 2022 - July 8
  • 2025

Distribution

Distributed in 52 states:

Part of a larger recall action

This product is one of 3 recalled by Max Mobility LLC under a single FDA (Devices) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.

See all 3 products in this recall →

Related recalls

Same manufacturer · Max Mobility LLC

See all →

Same hazard · loss of control

See all →