Agency classClass IOur severity:Critical FDA (Devices)·Z-2539-2025·Announced 2025-09-24

SmartDrive MX2-3DCK dials recalled over faulty connection to wheelchair motor

SmartDrive MX2+ SpeedControl Dials, REF MX2-3DCK, are recalled because a faulty electrical connection between the dial and the wheelchair motor may cause loss of control. 15,834 units are affected.

The agency’s classification

FDA (Devices): Class I

Class I is a situation in which there is a reasonable probability that the use of or exposure to a violative product will cause serious adverse health consequences or death.

This is the agency’s own classification, taken from its notice. The severity score below is our assessment, not the agency’s. How recall classes work

What this means for you

Our assessment, not the agency’s: severity 5/5 (Critical).

Highest-severity recall. The hazard can cause serious injury or death. Stop using the product now and follow the agency's instructions.

Our severity reasoning: The rubric assigns 5 to any FDA Class I recall, and the FDA classified this wheelchair power assist action as Class I.

Plain-English summary

The Max Mobility/Permobil SmartDrive MX2+ SpeedControl Dial, REF MX2-3DCK, used with the SmartDrive MX2+ Wheelchair Power Assist component, is being recalled. All serial numbers distributed between April 25, 2022 and July 8, 2025 are covered. The recall involves 15,834 units distributed across the United States.

Because of a faulty electrical connection between the speed control dial and the wheelchair motor, there is a potential for loss of control of the device, potentially resulting in minor or major injuries. The FDA classified the action as Class I, its most serious category.

Wheelchair users and providers should check whether their dial falls within the affected distribution dates and follow the manufacturer's instructions for correction or replacement.

The recalled product

Product: Max Mobility/Permobil Smart Drive MX2+ SpeedControl Dial Ref: MX2-3DCK use in conjunction with the SmartDrive MX2+ Wheelchair Power Assist component.
Manufacturer: Max Mobility LLC
Category: Medical Device — Mobility Device
Hazard: loss-of-control
electrical-connection
wheelchair
class-i
Affected units: 15,834

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (3)

All Serial Numbers distributed between the dates of April 25
2022 - July 8
2025

Distribution

Distributed in 52 states:

Part of a larger recall action

This product is one of 3 recalled by Max Mobility LLC under a single FDA (Devices) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.

See all 3 products in this recall →

Same manufacturer · Max Mobility LLC

See all →

Critical
SmartDrive speed control dials recalled over faulty motor electrical connection
FDA (Devices) · 2025-09-24
Critical
Wheelchair power assist speed dials recalled over potential loss of control
FDA (Devices) · 2025-09-24
Severe
Wheelchair Speed Control Remote Recalled Due to Loss-of-Control Risk
FDA (Devices) · 2025-02-19
Severe
Wheelchair Power Assist Speed Control Dial Recalled for Loss of Control Risk
FDA (Devices) · 2025-02-19

Same hazard · loss of control