Powered wheelchair controller recalled for unexpected braking hazard
Pride Mobility Products Corp. is recalling 1,102 Quantum 4Front 2 wheelchair controllers because reminder pop-ups can trigger unexpected park brake stops while driving, causing falls or injuries.
What this means for you
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: FDA Class II recall with risk-of-harm involving unexpected braking that could cause falls or injuries, but no reported injuries or hospitalizations in the source text. Per rubric, risk-of-harm products where injury has not yet been reported score 3 (High).
Plain-English summary
Pride Mobility Products Corp. is recalling 1,102 Quantum 4Front 2 powered wheelchair controllers (component: Controller) due to a software defect. The defect occurs when users select the "Remind Me Later" option for user reminders. If a reminder pop-up appears while the wheelchair is in use, it may cause the wheelchair to perform an unexpected park brake stop while driving, which may result in a fall or injury. If this occurs while not driving, the control system may crash and remain in pre-operational mode.
The affected units have software version 2.0.11 and are distributed worldwide, including all US states and the countries of Canada and Australia. The lot code information is: Quantum 4Front 2 0060650920019*6 K143383 D246699 41875 ITI.
Consumers should immediately stop using the recalled wheelchair controllers and contact Pride Mobility Products Corp. for a software update to version 2.0.13. Users should not select the "Remind Me Later" option until the software update is installed.
The recalled product
- Product
- Brand Name: Quantum Rehab Product Name: Quantum 4Front 2 Model/Catalog Number: Quantum 4Front 2 Software Version: 2.0.11, new version: 2.0.13 Product Description: Wheelchair, Powered (ITI), 890.3860 Component: Controller
- Manufacturer
- Pride Mobility Products Corp.
- Affected units
- 1,102
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Lot numbers (1)
- Lot Code: Quantum 4Front 2 0060650920019*6 K143383 D246699 41875 ITI
Distribution
Part of a larger recall action
This product is one of 13 recalled by Pride Mobility Products Corp. under a single FDA (Devices) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.
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