The Recall Desk
HighFDA (Devices)·Z-2844-2026·Announced 2026-08-12

Quantum Rehab R-TRAK Powered Wheelchair Controller Recalled Due to Software Issue

Pride Mobility Products Corp. is recalling Quantum Rehab R-TRAK powered wheelchairs due to a software issue that can cause unexpected braking or system crashes.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a high-risk product where a defect (unexpected braking) poses a risk of physical injury, though no specific injuries were reported in the text.

Plain-English summary

Pride Mobility Products Corp. is recalling the Quantum Rehab R-TRAK powered wheelchair (Model/Catalog Number: R-TRAK) due to a software issue in the controller. The recall affects approximately 1,102 units distributed worldwide, including in the United States, Canada, and Australia.

If a user selects the "Remind Me Later" option for reminders, a pop-up message may appear while the wheelchair is in use. If this occurs while the wheelchair is being driven, the device may perform an unexpected park brake stop, which could lead to a fall or injury. If the pop-up appears while the wheelchair is not being driven, the control system may crash and remain in pre-operational mode.

Users should be aware of this software behavior. The manufacturer has released software version 2.0.13 to address this issue, replacing version 2.0.11.

The recalled product

Product
Brand Name: Quantum Rehab Product Name: R-TRAK Model/Catalog Number: R-TRAK Software Version: 2.0.11, new version: 2.0.13 Product Description: Wheelchair, Powered (ITI), 890.3860 Component: Controller
Manufacturer
Pride Mobility Products Corp.
Category
Medical Device — Powered Wheelchair
Hazard
Affected units
1,102

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (1)

  • Lot Code: R-TRAK 0060650920022*6 K011993 D049085 41875 ITI

Distribution

Distributed nationwide across the United States.

The notice also names 49 states specifically:

Part of a larger recall action

This product is one of 13 recalled by Pride Mobility Products Corp. under a single FDA (Devices) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.

See all 13 products in this recall →

Related recalls

Same manufacturer · Pride Mobility Products Corp.

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Same hazard · unexpected braking

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