Novartis Recalls Benefiber Fiber Drink Mix Due to Consumer Complaints
Novartis Consumer Health is recalling Benefiber Fiber Drink Mix, Kiwi Strawberry, Sugar Free, due to a high number of consumer complaints.
What this means for you
Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.
Our severity reasoning: The recall is classified as FDA Class II and is driven by consumer complaints without reported illnesses or specific hazards, fitting the criteria for a moderate severity voluntary precautionary recall.
Plain-English summary
Novartis Consumer Health is recalling Benefiber Fiber Drink Mix, Kiwi Strawberry, Sugar Free, packaged in 5.0-oz. boxes containing 24 stick packs. The product is identified by UPC 300670106249 and specific lot codes including 10114419, 10115003, 10118673, 10121091, 10121092, 10121093, 10121094, 10123826, 10125460, and 10125461. The recall involves 152,016 boxes of the product.
The recall was initiated due to the receipt of a relatively high number of consumer complaints. The source text does not specify the nature of these complaints or any associated health hazards. The product was distributed nationwide, including through military channels, and was also distributed to Panama and Belize.
Consumers should check their inventory for the specific UPC and lot codes listed above. If they possess the affected product, they should stop using it and contact the distributor for further instructions or a refund.
The recalled product
- Product
- Benefiber Fiber Drink Mix, Kiwi Strawberry, Sugar Free, packaged in 5.0-oz. boxes containing 24/0.21-oz. stick packs, UPC 300670106249. Distributed by: Novartis Consumer Health, Inc., Parsippany, NJ 07054-0622. Made in France.
- Manufacturer
- Novartis Consumer Health
- Category
- Food — Beverage Mix
- Hazard
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Lot numbers (10)
- 10114419
- 10115003
- 10118673
- 10121091
- 10121092
- 10121093
- 10121094
- 10123826
- 10125460
- and 10125461
Distribution
Distributed nationwide across the United States.
Part of a larger recall action
This product is one of 6 recalled by Novartis Consumer Health under a single FDA (Food) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.
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