Novartis Recalls Benefiber Fiber Drink Mix Due to Consumer Complaints
Novartis Consumer Health is recalling Benefiber Fiber Drink Mix, Cherry Pomegranate, Sugar Free, due to a high number of consumer complaints.
What this means for you
Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.
Our severity reasoning: The recall is classified as FDA Class II, which typically indicates a situation where use of the product might cause temporary or medically reversible health consequences. The source cites consumer complaints without specifying a confirmed high-risk pathogen or injury, fitting the Moderate category for precautionary or complaint-driven recalls.
Plain-English summary
Novartis Consumer Health, Inc. is recalling Benefiber Fiber Drink Mix, Cherry Pomegranate, Sugar Free, packaged in 5.0-oz. boxes containing 24/0.21-oz. stick packs. The product is identified by UPC 300670107246 and specific lot codes including 10116609, 10118436, 10121279, 10121280, 10122653, 10122654, 10125466, and 10128711. A total of 162,408 boxes were distributed nationwide, including military distribution, as well as to Panama and Belize.
The recall was initiated due to the receipt of a relatively high number of consumer complaints. The source text does not specify the nature of these complaints or any specific health hazards, injuries, or illnesses associated with the product.
Consumers who have purchased this product should check their boxes for the listed UPC and lot codes. The source text does not provide specific instructions for disposal or return, but consumers should stop using the product if they are concerned.
The recalled product
- Product
- Benefiber Fiber Drink Mix, Cherry Pomegranate, Sugar Free, packaged in 5.0-oz. boxes containing 24/0.21-oz. stick packs, UPC 300670107246. Distributed by: Novartis Consumer Health, Inc., Parsippany, NJ 07054-0622. Made in France.
- Manufacturer
- Novartis Consumer Health
- Category
- Food — Beverage Mix
- Hazard
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Lot numbers (8)
- 10116609
- 10118436
- 10121279
- 10121280
- 10122653
- 10122654
- 10125466
- and 10128711
Distribution
Distributed nationwide across the United States.
Part of a larger recall action
This product is one of 6 recalled by Novartis Consumer Health under a single FDA (Food) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.
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