The Recall Desk
LowFDA (Food)·F-1904-2013·Announced 2013-09-25

Novartis Recalls Benefiber Fiber Supplement Due to Illegible Packaging Labels

Novartis Consumer Health is recalling specific lots of Benefiber Orange Creme Chewables because the lot number and expiration date may be illegible on the outer plastic bottle packaging.

What this means for you

Cosmetic or documentation issue. No expected health impact, but the manufacturer is correcting the affected products.

Our severity reasoning: The recall is classified as FDA Class III, which by definition is unlikely to cause adverse health consequences. The issue is limited to packaging legibility (documentation/packaging-only problem) with no reported injuries or illnesses.

Plain-English summary

Novartis Consumer Health, Inc. is recalling 165,480 units of Benefiber, Fiber Supplement, Orange Creme Chewables, Sugar Free, in 36ct and 100ct chewable tablet bottles. The recall was initiated because the lot number and/or expiration date may be illegible on the outer plastic bottle packaging.

The affected products were distributed nationwide. Specific lot numbers and expiration dates for the 36ct bottles include 10117915 (5/31/2014), 10118335 (7/31/2014), 10120615 (9/30/2014), and 10110703A (3/31/2014). For the 100ct bottles, affected lots include 10110706 (2/28/2014), 10112140 (2/28/2014), 10113261 (5/31/2014), 10116530 (5/31/2014), 10120059 (7/31/2014), 10120616 (8/31/2014), 10125996 (9/30/2014), and 10109551 (3/31/2015).

Consumers should check their bottles for these specific lot numbers and expiration dates. If the packaging matches the recalled items, consumers should stop using the product and contact Novartis Consumer Health for further instructions or a refund.

The recalled product

Product
Benefiber, Fiber Supplement, Orange Creme Chewables, Sugar Free, 36ct and 100ct chewable tablet bottles. Novartis Consumer Health, Inc, Parsippany, NJ.
Affected units
165,480

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (17)

  • Lot Number and Expiration date (36ct bottle): 10117915
  • 5/31/2014
  • 10118335
  • 7/31/2014
  • 10120615
  • 9/30/2014
  • 10110703A 3/31/2014. (100ct bottle): 10110706
  • 2/28/2014
  • 10112140
  • 10113261
  • 10116530
  • 10120059
  • 10120616
  • 8/31/2014
  • 10125996
  • 9/30/2014 and 10109551
  • 3/31/2015.

Distribution

Distributed nationwide across the United States.

Part of a larger recall action

This product is one of 5 recalled by Novartis Consumer Health under a single FDA (Food) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.

See all 5 products in this recall →