The Recall Desk
ModerateFDA (Drugs)·D-762-2014·Announced 2014-01-29

Novartis Recalls Theraflu Exte Powder Packets Due to Foreign Substances

Novartis Consumer Health is recalling Theraflu Exte powder packets because they may contain foreign substances. The recall covers products distributed in the U.S. and several international markets.

What this means for you

Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.

Our severity reasoning: The recall is classified as FDA Class II, and the source text does not report any illnesses or injuries, fitting the criteria for a moderate severity score involving potential contamination without confirmed harm.

Plain-English summary

Novartis Consumer Health is recalling specific lots of Theraflu Exte (dextromethorphan hydrobromide 20 mg, phenylephrine hydrochloride 20 mg, chlorpheniramine maleate 10 mg) powder packets, lemon flavor. The recall is being conducted because the products may contain foreign substances.

The affected products are packaged in 6-count and 10-count cartons. Specific lot numbers and expiration dates are listed in the recall details. The products were distributed nationwide in the United States, as well as in Mexico, Russia, Korea, Panama, China, and Canada.

Consumers should stop using the recalled products and return them to the place of purchase for a refund or contact Novartis Consumer Health for further instructions.

The recalled product

Product
Theraflu Exte (dextromethorphan hydrobromide 20 mg, phenylephrine hydrochloride 20 mg, chlorpheniramine maleate 10 mg) powder packets, lemon flavor, packaged in a) 6-count packets per carton (UPC 7 501124 812881) and b) 10-count packets per carton (UPC 7 501124 814595), Distribut

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (7)

  • Lot #: a) 10119730
  • Exp 9/30/2013
  • b) 10115568
  • 10115570
  • Exp 6/30/2013
  • 10119728
  • Exp 9/30/2013.

Distribution

Distributed nationwide across the United States.

Part of a larger recall action

This product is one of 16 recalled by Novartis Consumer Health under a single FDA (Drugs) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.

See all 16 products in this recall →