Novartis Recalls Benefiber Fiber Supplement Stick Packs Due to Consumer Complaints
Novartis Consumer Health is recalling specific lots of Benefiber fiber supplement stick packs nationwide due to a high number of consumer complaints.
What this means for you
Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.
Our severity reasoning: The recall is classified as FDA Class II and is driven by consumer complaints without reported injuries or illnesses, fitting the criteria for a moderate severity voluntary precautionary recall.
Plain-English summary
Novartis Consumer Health is voluntarily recalling specific configurations of Benefiber fiber supplement stick packs. The affected products include 8.16-oz. boxes containing 68 stick packs, 0.36-oz. foil packages containing 3 stick packs, and 8-package clip strips. The recall covers specific lot numbers with expiration dates ranging from February 2014 to July 2014.
The recall was initiated due to the receipt of a relatively high number of consumer complaints. The source text does not specify the nature of the complaints or identify any specific safety hazard, such as contamination or mislabeling. The affected units were distributed nationwide, with no foreign, military, or government distribution reported.
Consumers who have purchased these specific products should check their lot numbers and expiration dates against the list provided in the official recall notice. If the product matches the recalled lots, consumers should stop using it and contact Novartis Consumer Health for instructions on how to return the product or obtain a refund.
The recalled product
- Product
- Benefiber fiber supplement stick packs, sugar free and taste free, packaged in the following configurations: (1) Benefiber Fiber Supplement, On-The-Go Stick Packs, Sugar Free, Clear & Taste-Free, packaged in 8.16-oz. boxes containing 68/0.12-oz. stick packs, UPC 300670176686.
- Manufacturer
- Novartis Consumer Health
- Category
- Food — Dietary Supplement
- Hazard
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Lot numbers (14)
- 68-ct. boxes - 25574002
- 25515001
- 25515002
- and 25574001
- all with exp. dates of 02/2014
- 3-ct. packages - 26096201
- exp. 07/2014
- 26096203
- 26096202
- and 26248201
- exp. 05/2014
- 8-package clip pack - 26128701
- and 26128702
- exp. 07/2014.
Distribution
Distributed nationwide across the United States.
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