The Recall Desk
SevereCPSC·22047·Announced 2022-01-11

Residential Elevators Recalled for Child Entrapment Hazard

Savaria and Garaventa residential elevators pose an entrapment risk to young children due to gaps between doors. Young children can become trapped and suffer serious injury or death when the elevator is called to another floor.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: Although no injuries have been reported, the source text explicitly identifies a risk of serious injury or death to young children from entrapment and crushing, which represents a significant structural safety defect in a consumer product affecting approximately 19,500 units. This meets the Severe (4) criterion for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Savaria Corporation has recalled approximately 19,500 Savaria and Garaventa branded residential elevators due to a child entrapment hazard. The affected models include Eclipse, Infinity, Kwiklift, MR, and HR, manufactured between 1999 and 2021.

Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate due to a hazardous gap. When the elevator is called to another floor, the exterior door locks, trapping the child in the space between the doors and creating a risk of being crushed or pinned, which could result in serious injuries or death.

The recalled elevators were sold nationwide through authorized dealers and occasionally directly to consumers from January 1999 through December 2021. They cost approximately $20,000 to $35,000 including installation. No injuries have been reported to date.

Consumers should keep unsupervised young children away from the recalled elevators. Savaria will provide space guards free of charge and assistance with installation on request. Contact Savaria toll-free at 855-983-5520 from 8 a.m. to 5 p.m. ET Monday through Friday, visit www.home-elevator-door-gap.com, or go to www.savaria.com and click "Recall" at the bottom of the page for instructions on measuring for space guards.

The recalled product

Product
Savaria and Garaventa branded residential elevators
Manufacturer
Savaria Corporation, of Canada
Category
Consumer Product — Residential Elevators
Hazard
  • entrapment
  • crush-injury
  • serious-injury-risk
  • death-risk
Affected units
19,500

Distribution

Distributed nationwide across the United States.

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