The Recall Desk
SevereCPSC·22234·Announced 2022-09-29

Cambridge Elevating Residential Elevators Recalled for Child Entrapment Hazard

Cambridge Elevating residential elevators may have a hazardous gap between exterior and interior doors that can trap young children, posing a risk of serious injury or death when the elevator moves. About 1,700 units sold nationwide from 1991 through August 2022 are affected.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The source text explicitly describes a risk of serious injury or death to young children if they become entrapped, and the hazard directly implies risk of crushing or pinning injury. Although no illnesses or injuries have been reported, the high-consequence nature of the potential harm—including death—and the presence of a structural/design defect in a consumer product warrants a Severe classification.

Plain-English summary

Cambridge Elevating Inc. of Canada is recalling residential elevator models Elmira and Heritage due to a child entrapment hazard. Young children can become trapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if a hazardous gap exists. When the elevator is called to another floor, the exterior door locks, trapping the child in the space between the doors and creating a risk of being crushed, pinned, or suffering serious injuries or death.

The affected elevators were sold nationwide through Cambridge Elevating and authorized residential elevator dealers from 1991 through August 2022 for between $12,000 and $60,000 including installation. Approximately 1,700 units are involved in this recall. No injuries have been reported.

To remedy the hazard, consumers should keep unsupervised young children away from the recalled elevators and contact Cambridge Elevating Inc. for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge, and assistance with installation will be provided upon request. Consumers can contact Cambridge Elevating toll-free at 866-207-6551 from 8 a.m. to 5 p.m. ET Monday through Friday, email [email protected], or visit https://homeelevator-recall.com/cambridge-elevating/ or www.cambridgeelevating.com (click "Elevator Recalls" at the bottom of the page) for more information.

The recalled product

Product
Residential elevators
Manufacturer
Cambridge Elevating Inc., of Canada
Category
Consumer Product — Residential Elevator
Hazard
  • child-entrapment
  • crushing-injury
  • death-risk
Affected units
1,700

Distribution

Distributed nationwide across the United States.

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