The Recall Desk
HighCPSC·18711·Announced 2017-12-27

HealthPostures Recalls IntimateRider Chair and RiderMate Bench Due to Fall Hazard

HealthPostures is recalling IntimateRider chairs and RiderMate benches because loose stitching on the cloth covers can cause falls and injuries.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where injury has been reported (ankle injury from a fall), but no deaths or serious injuries are documented, fitting the 'High' severity criteria.

Plain-English summary

HealthPostures LLC is recalling approximately 100 IntimateRider chairs and RiderMate benches. These products are designed for the specialty mobility market, including persons with disabilities. The chair and bench feature a steel frame with a black cloth covering that fits over them and fold for storage. The chair part number is P/N7100 and the bench part number is P/N 7150, both located on a white label on the frame.

The recall is due to a fall hazard. The stitching on the cloth cover can loosen, which poses a risk of falling and injury. The company has received one report of failed stitching causing a person to fall, resulting in an ankle injury.

The products were sold from September 2017 through November 2017 for about $365 for the chair and $159 for the bench. They were sold at the Veterans Administration in Richmond, Virginia, Milwaukee, Wisconsin, and St. Louis, Missouri, as well as online at Indemedical.com, Vidacura.com, Access to Recreation.com, Sportaid.com, The Access Store.com, Austin Wheelchair Co.com, and intimaterider.com.

Consumers should immediately stop using the recalled chair and bench and contact HealthPostures for a free replacement cover and instructions on installing it. HealthPostures is also contacting consumers directly. For more information, consumers can call HealthPostures at 800-277-1841 from 9 a.m. to 4:30 p.m. CT Monday through Friday, visit www.intimaterider.com and click on Recalls, or email [email protected].

The recalled product

Product
IntimateRider Chair and RiderMate Bench
Affected units
100

Distribution

Distributed nationwide across the United States.