The Recall Desk
HighCPSC·16106·Announced 2016-02-18

Apple Recalls Travel Adapter Kits Due to Electric Shock Risk

Apple is recalling approximately 814,000 travel adapter kits and plug adapters because the two-prong adapters can break and expose metal, posing an electric shock risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (electric shock) where injury has been reported (12 reports of shocks, 3 medical evaluations), but no deaths or serious injuries are reported, and the agency classification is not FDA Class I or USDA Class I.

Plain-English summary

Apple is recalling approximately 814,000 World Travel Adapter Kits and wall plug adapters sold in the United States. The recall also involves about 81,000 units sold in Canada. The affected products include two-prong wall plug adapters designed for use in Australia/New Zealand/Argentina, Brazil, Continental Europe, and Korea. These adapters were sold at Apple stores, other home electronics stores, and online at Apple.com from January 2003 through January 2015 for about $30. They were also sold with Mac computers and iOS devices.

The two-prong wall plug adapters can break and expose the metal portion of the adapter, which poses a risk of electric shock. Apple has received 12 reports of wall plug adapters breaking and consumers receiving shocks overseas. This includes three reports of consumers who were medically evaluated and released. No reports of incidents or injuries were reported by U.S. consumers.

Consumers should immediately stop using the recalled wall plug adapters and contact Apple for free replacement adapters. Apple can be reached at 800-275-2273 or online at www.apple.com. Recalled adapters are white plastic and have either four or five letters or numbers, or no markings on the inside slot where the adapter attaches to the main power adapter. Redesigned adapters have a three-letter regional code (EUR, ARG, KOR, AUS, or BRA) in the slot.

The recalled product

Product
AC adapter kits and plug adapters
Affected units
814,000

Distribution

Distributed nationwide across the United States.

Same manufacturer · Apple, of Cupertino, Calif.

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