The Recall Desk
HighCPSC·14027·Announced 2013-11-21

ElliptiGO Recalls Outdoor Elliptical Cycles Due to Fall Hazard

ElliptiGO is recalling about 7,200 outdoor elliptical cycles in the U.S. and Canada because the front fork or drive arm axles can detach, posing a fall hazard.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (fall hazard) where injury has been reported (minor abrasions), but no serious injuries or fatalities are noted, fitting the 'High' severity criteria.

Plain-English summary

ElliptiGO Inc. is recalling approximately 7,000 outdoor elliptical cycles in the United States and 200 in Canada. The affected models are the 3C, 8C, and 11R, which are scooter-like devices combining an elliptical trainer with a bicycle. These cycles were sold online and through specialty retailers from April 2011 through October 2013 for approximately $1,800 to $3,500.

The recall is due to a fall hazard. The front fork on the cycles can separate, and the drive arm axles can detach during use. ElliptiGO has received one report of the fork separating and ten reports of the drive arm detaching. One injury, consisting of minor abrasions caused by a drive arm detaching, has been reported.

Consumers should stop using the recalled cycles immediately. They should contact ElliptiGO to locate an authorized repair center to have the fork upgraded with a safety retrofit and/or upgraded replacement drive arm axles installed. Consumers can contact ElliptiGO toll-free at (888) 551-0117 or visit www.elliptigo.com/safety for more information.

The recalled product

Product
ElliptiGO outdoor elliptical cycles
Affected units
7,000

Distribution

Distributed nationwide across the United States.

Same manufacturer · ElliptiGO Inc., of Solana Beach, Calif.

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