The Recall Desk
HighCPSC·22003·Announced 2021-10-06

ElliptiGO Arc Bicycles Recalled for Structural Frame Failure Risk

ElliptiGO Arc bicycles are being recalled because the aluminum frame can break while riding, creating a fall hazard. Six minor injuries have been reported so far.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural defect creating a risk of falls and injuries. Six minor injuries have been reported as a result, which qualifies as a high-severity recall for a risk-of-harm product with reported injury.

Plain-English summary

ElliptiGO Inc. is recalling approximately 3,800 ElliptiGO Arc bicycles sold in the United States. The bicycles—available in three models (Arc 3, Arc 8, and Arc 24)—have aluminum frames that can break or crack during use, posing a risk of falls and injury to riders.

The company has received 12 reports of broken frames and 11 reports of cracked frames. Six minor injuries have been reported in connection with these frame failures, including lacerations, abrasions, road rash, and a broken helmet resulting from falls.

The affected bicycles were sold through specialty bicycle and fitness stores nationwide and online via www.elliptigo.com and Amazon.com between November 2015 and December 2020, with prices ranging from $500 to $1,500.

Consumers should immediately stop using the recalled bicycles and contact ElliptiGO Inc. for a replacement bike, credit, or refund. Refunds or credits will be prorated based on the age of the bicycle. ElliptiGO can be reached toll-free at 888-551-0117 (Monday–Friday, 9 a.m. to 4:30 p.m. PT), by email at [email protected], or online at www.elliptigo.com.

The recalled product

Product
ElliptiGO Arc bicycles
Manufacturer
ElliptiGO Inc., of Solana Beach, Calif.
Category
Consumer Product — Bicycles
Hazard
  • frame-breakage
  • fall-hazard
  • laceration
  • abrasion
Affected units
3,800

Distribution

Distributed nationwide across the United States.

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