The Recall Desk
HighCPSC·13702·Announced 2012-10-11

ElliptiGO Recalls 11R Outdoor Elliptical Cycles Due to Fall Hazard

ElliptiGO is recalling 11R outdoor elliptical cycles because the drive arm can crack or break, posing a fall hazard to users.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (fall hazard) where injury has not yet been reported, which aligns with the 'High' severity criteria in the rubric.

Plain-English summary

ElliptiGO Inc. is recalling about 140 ElliptiGO 11R outdoor elliptical cycles. The recall is due to a hazard where the drive arm on the cycles can crack or break during use, which poses a fall hazard to the user. ElliptiGO has received three reports of the drive arm cracking, but no injuries have been reported.

The affected cycles are matte black with white markings and the words ElliptiGO on the frame. Only ElliptiGO 11R cycles with serial numbers ranging from 12-003-069 through 12-020-035 are included in the recall. The serial number is located underneath the product to the rear of where the kickstand attaches to the frame. These cycles were sold by ElliptiGO Inc. online and at various specialty bicycle and fitness retailers nationwide from April 2012 through July 2012 for about $3,500.

Consumers should stop using the ElliptiGO 11R cycles included in the recall immediately. They should contact ElliptiGO to receive free replacement drive arms to be installed by an authorized dealer. For additional information, consumers can contact ElliptiGO toll-free at (888) 551-0117 between 12 p.m. and 8 p.m. ET Monday through Friday, or visit the firm's website at www.elliptigo.com/recall.html.

The recalled product

Product
ElliptiGO 11R outdoor elliptical cycles
Manufacturer
ElliptiGO Inc., of Solana Beach, Calif.
Category
Consumer Product — Exercise Equipment
Hazard
Affected units
140

Distribution

Distributed nationwide across the United States.

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Same hazard · fall hazard

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