The Recall Desk
SevereCPSC·13250·Announced 2013-07-25

Matrix Krankcycle Exercise Machines Recalled Due to Detachable Seat Fall Hazard

Johnson Health Tech is recalling about 2,200 Matrix Krankcycle exercise machines because the detachable seat can unexpectedly fall off, posing a fall hazard.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves significant injury reports, specifically broken ribs and a back injury requiring surgery, which meets the rubric criteria for a Severe rating.

Plain-English summary

Johnson Health Tech North America is recalling approximately 2,200 units of the Johnny G. Krankcycle® by Matrix exercise machine. The recall involves models with detachable seats that can be removed from the frame by lifting up on the seat. These machines are black and silver, measure about 57 inches tall by 27 inches wide by 42 inches long, and feature "KRANKcycle" and "Matrix" printed on the frame.

The recall is being issued because the seat can unexpectedly detach from the frame during use, creating a fall hazard for users. Two injuries have been reported resulting from falls when the seat detached, including one report of broken ribs and one report of a back injury requiring surgery.

The affected Krankcycles were sold to consumers, health clubs, military facilities, physical therapists, and public parks facilities nationwide, as well as on various websites including www.bike-on.com, from January 2008 through January 2012. The machines were sold for between $2,200 and $2,700. Consumers and exercise facilities should immediately stop using the recalled equipment and contact Johnson Health Tech North America to schedule a free repair. The repair consists of a service technician permanently bolting the seat to the frame or removing the seat, for which the consumer will receive a refund.

The recalled product

Product
Johnny G. Krankcycle® by Matrix
Affected units
2,200

Distribution

Distributed nationwide across the United States.

Same manufacturer · Johnson Health Tech North America, of Cottage Grove, Wis.

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