Matrix ClimbMills Recalled Due to Stop Control Malfunction and Fall Hazard
Johnson Health Tech is recalling Matrix ClimbMills because the stop/pause controls can malfunction, posing a fall hazard to users.
What this means for you
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a risk-of-harm product where injury has been reported (shoulder dislocation, scrapes, bumps), but no deaths or serious injuries requiring hospitalization are explicitly stated in the source text.
Plain-English summary
Johnson Health Tech North America is recalling approximately 10,500 Matrix ClimbMills stair-step exercise machines. The recall is due to a defect where the stop/pause controls on the right handgrip can malfunction, which poses a fall hazard to the user. Only ClimbMills with a right handgrip printed with the words "STOP" and "Pause" are included in this recall.
The firm has received 19 reports of incidents involving the stop/pause handgrip malfunctioning. These incidents include eight reports of injuries, such as scrapes, bumps, and a shoulder dislocation. The affected machines were sold by Johnson Health Tech North America and its commercial fitness equipment dealers nationwide from December 2011 through September 2015 for between $8,000 and $13,000. They are typically used in commercial fitness facilities such as health clubs, hotels, apartment complexes, rehabilitation centers, schools, and municipal facilities.
Consumers should immediately stop using the recalled ClimbMills and contact Johnson Health Tech North America to schedule a free repair. Johnson is contacting purchasers of the recalled ClimbMills directly. Consumers can also contact Johnson Health Tech toll-free at 866-218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, email [email protected], or visit www.matrixfitness.com and click on Safety Notice at the bottom of the page for more information.
The recalled product
- Product
- Matrix ClimbMills
- Affected units
- 10,500
Distribution
Distributed nationwide across the United States.
Related recalls
Same manufacturer · Johnson Health Tech North America, of Cottage Grove, Wis.
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Same hazard · fall hazard
See all →- High
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