The Recall Desk
HighCPSC·09717·Announced 2008-12-30

Notifier Fire Alarm Control Panels Recalled Due to Software Alert Failure

Notifier is recalling about 2,000 fire alarm control panels because a software defect could prevent the system from responding to a fire. No injuries have been reported.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (fire alarm) where the software failure could prevent a response to a fire, but no injuries have been reported, fitting the 'High' severity criteria.

Plain-English summary

Notifier, of Northford, Conn., is recalling about 2,000 Notifier brand fire alarm control panels. The recall involves specific firmware versions for the NFS2-640, NFS-320, and NFS-640 models. The control panels are black or red with a silver screen and have "NOTIFIER" or "NOTIFIER by Honeywell" printed on the front.

The recall is due to a software defect that could cause the fire alarm system to fail to process an alarm condition. This failure could result in the system not responding in the event of a fire. The company has not reported any injuries or illnesses associated with the defect.

The affected panels were distributed to commercial end-users through authorized distributors and were not sold at retail. However, firmware version 11.2.2 was available for download on a secure website accessible only to Notifier customers from May 2008 through July 2008. Distributors should immediately contact the company for replacement software, and all known users have been contacted. For additional information, consumers can contact Notifier at (800) 289-3473 or visit www.notifier.com.

The recalled product

Product
Notifier Fire Alarm Control Panels
Manufacturer
Notifier, of Northford, Conn.
Category
Consumer Product — Fire Safety Equipment
Hazard
Affected units
2,000

Distribution

Distributed nationwide across the United States.

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