The Recall Desk
HighCPSC·07565·Announced 2007-07-27

Gamewell-FCI Recalls 600 Series Fire Alarm Control Panels for Software Upgrade

Gamewell-FCI is recalling 600 Series SmartScan Fire Alarm Control Panels to upgrade software that may fail to recognize detectors needing servicing due to dust buildup.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (fire alarm) where injury has not yet been reported, which aligns with the 'High' severity criteria for products with potential for serious harm but no confirmed incidents.

Plain-English summary

Gamewell-FCI is recalling approximately 1,100 units of the 600 Series SmartScan Fire Alarm Control Panels. These panels are components of the Gamewell-FCI 600 Series fire alarm system and provide signaling line circuits and display information for the system. The recall involves panels using System Sensor compatible line cards, SmartScan.

The recall is necessary because the software in the fire alarm system could fail to recognize when a detector needs servicing as a result of the buildup of dust, dirt, or other environmental pollutants. This failure could result in the system failing to respond in the event of a fire. Gamewell-FCI has received no reports of the firmware failing to operate in the event of a fire.

The affected control panels were sold by authorized distributors nationwide from October 2004 through May 2007 for between about $400 and $3,500. Authorized distributors resold and installed the control panels for commercial end users in facilities such as hotels and office buildings. Gamewell-FCI is contacting customers directly and providing a free firmware software upgrade. For additional information, contact Gamewell-FCI at (800) 633-1311 between 8 a.m. and 5 p.m. ET Monday through Friday, or go to the firm's Web site at www.gamewell-fci.com.

The recalled product

Product
Gamewell-FCI 600 Series SmartScan Fire Alarm Control Panels
Manufacturer
Gamewell-FCI, of Northford, Conn.
Category
Consumer Product — Fire Alarm Systems
Hazard
Affected units
1,100

Distribution

Distributed nationwide across the United States.

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