The Recall Desk
HighCPSC·08392·Announced 2008-09-04

Sony Recalls VAIO TZ-Series Notebook Computers Due to Burn Hazard

Sony is recalling about 73,000 VAIO TZ-series notebook computers because irregularly positioned wires or dislodged screws can cause overheating and burns.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (burn hazard) where injury has been reported (one minor burn), fitting the High severity criteria for products with reported injury but no severe harm or fatalities.

Plain-English summary

Sony Electronics Inc. is recalling certain VAIO TZ-series notebook computers, including the VGN-TZ100, VGN-TZ200, VGN-TZ300, and VGN-TZ2000 series. The recall involves approximately 73,000 units sold nationwide from July 2007 through August 2008. These computers were sold at SonyStyle stores and websites, authorized electronics retailers, and authorized business-to-business dealers for prices between $1,700 and $4,000.

The recall is due to a burn hazard. Irregularly positioned wires near the computer's hinge or a dislodged screw inside the hinge can cause a short circuit and overheating. Sony has received 15 reports of overheating, including one report of a consumer suffering a minor burn. Not all units are affected; consumers should contact Sony to determine if their specific unit is included in the recall.

Consumers should stop using the recalled notebook computers immediately. They can contact Sony toll-free at (888) 526-6219 or visit www.sony.com/support for additional information. Sony will arrange for an inspection and repair, if needed.

The recalled product

Product
Certain VAIO TZ-series Notebook Computers
Affected units
73,000

Distribution

Distributed nationwide across the United States.

Same manufacturer · Sony Electronics Inc., of San Diego, Calif.

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