The Recall Desk
Our severity:HighCPSC·10103·Announced 2010-01-07

Acer Recalls Aspire Notebook Computers Due to Burn Hazard

Acer is recalling about 22,000 Aspire-series notebook computers because an internal wire can short circuit and overheat, posing a burn hazard.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (burn hazard) where injury has not yet been reported, which aligns with the 'High' severity criteria in the rubric.

Plain-English summary

Acer America Corporation is recalling certain Aspire-series notebook computers, including models AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ, and AS3810TZG. The recall involves approximately 22,000 units sold in the United States between June 2009 and October 2009. These computers feature a 13.3-inch screen and were sold at retailers such as Fry's Electronics, Radio Shack, and Amazon.com for between $650 and $1,150.

The recall is due to a potential burn hazard. An internal microphone wire located under the palm rest can short circuit and overheat. Acer has received three reports of computers short circuiting, which resulted in slight melting of the external casing. No incidents occurred in the United States, and no injuries have been reported.

Consumers should stop using the recalled notebook computers immediately. They should contact Acer to determine if their specific unit is affected and to receive a free repair. Not all units of these models are affected.

The recalled product

Product
Certain Acer Aspire-series Notebook Computers
Manufacturer
Acer America Corporation, of San Jose, Calif.
Category
Consumer Product — Electronics
Hazard
Affected units
22,000

Distribution

Distributed nationwide across the United States.

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