The Recall Desk
HighCPSC·09731·Announced 2009-03-19

Acer Predator Desktop Computers Recalled for Overheating Burn Hazard

Acer America Corp. is recalling about 215 Predator desktop computers due to a risk of overheating and burns caused by damaged internal wiring.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (burn hazard) where injury has not yet been reported, fitting the 'High' severity criteria.

Plain-English summary

Acer America Corp. is recalling approximately 215 Acer Predator desktop computers, specifically models ASG7200 and ASG7700. These high-end gaming machines were sold at computer and electronic stores nationwide between May 2008 and December 2008 for prices ranging from $2,000 to $6,000. The computers were manufactured in China.

The recall is necessary because the insulation on the internal wiring can become bent or stripped, causing the wires to overheat during use. This condition poses a burn hazard to consumers. Acer has received two reports of computers short-circuiting, which resulted in melted internal components and external casing. Neither incident occurred in the United States, and no injuries have been reported.

Consumers should immediately stop using these recalled computers and contact Acer to schedule a free repair. For additional information, consumers can contact Acer toll-free at (866) 695-2237 or visit the company's website at www.acer.com.

The recalled product

Product
Acer Predator Desktop Computers
Manufacturer
Acer America Corp., of San Jose, Calif.
Category
Consumer Product — Computer Equipment
Hazard
Affected units
215

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · burn injury

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