The Recall Desk
HighCPSC·10027·Announced 2009-10-28

Sony Recalls VAIO Computer AC Adapters Due to Electrical Shock Hazard

Sony is recalling approximately 69,000 VAIO computer AC adapters because insulation failure can cause electrical shock. No injuries have been reported in the United States.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (electrical shock) where injury has not yet been reported, which aligns with the 'High' severity criteria in the rubric.

Plain-English summary

Sony Electronics Inc. is recalling approximately 69,000 Sony VAIO Computer AC Adapters, model VGP-AC19V17. The recall is due to a hazard where the insulation inside the adapter can fail over time, posing an electrical shock risk to consumers. Sony has received four reports of adapters short-circuiting, but no incidents or injuries have occurred in the United States.

The affected adapters were supplied for use with specific Sony products, including VGC-LT series and VGC-JS2 series all-in-one VAIO desktop computers, as well as VGP-PRBX1 and VGP-PRFE1 VAIO docking stations. These adapters were sold nationwide from September 2005 through October 2009 at SonyStyle stores and websites, authorized electronics retailers, and authorized business-to-business dealers. Prices ranged from $900 to $3,300 for desktop computers and $250 to $300 for docking stations.

Consumers should immediately turn off their computer, unplug it, and stop using the recalled AC adapter. They should contact Sony toll-free at (877) 361-4481 or visit esupport.sony.com/ac19adapter to arrange for a free replacement of the affected unit.

The recalled product

Product
Sony VAIO Computer AC Adapters
Manufacturer
Sony Electronics Inc. of San Diego, Calif.
Category
Consumer Product — Electronics Accessories
Hazard
Affected units
69,000

Distribution

Distributed nationwide across the United States.

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Same hazard · electrical shock

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