The Recall Desk
SevereCPSC·14220·Announced 2014-07-01

Sony Recalls VAIO Flip PC Laptops Due to Fire and Burn Hazards

Sony is recalling about 680 VAIO Flip PC laptops because their lithium-ion batteries can overheat, posing fire and burn hazards.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural defect (lithium-ion battery overheating) that has resulted in units catching fire, which meets the rubric criteria for a Severe (4) rating involving significant injury/property-damage reports or structural defects.

Plain-English summary

Sony Electronics Inc. is recalling about 680 VAIO Flip PC laptops with model number SVF11N13CXS. The computers were sold in silver, black, and pink colors and feature a Panasonic-manufactured lithium-ion battery and a folding 11.6-inch touch screen. The VAIO logo is etched on the outer top near the hinge, and model and serial numbers are printed on a black label on the underside of the screen.

The recall is due to a hazard where the computers' lithium-ion batteries can overheat, posing fire and burn hazards. Sony is aware of four incidents in Asia where computers overheated, resulting in units smoking, catching fire, and melting. No injuries have been reported.

The laptops were sold at Sony retail stores nationwide and online at www.store.sony.com from February 2014 to April 2014 for about $800. Consumers should immediately stop using the recalled computers, shut them down, and unplug them. They should contact Sony toll-free at (866) 702-7669 or online for instructions on how to arrange for a free inspection and a free repair or full refund.

The recalled product

Product
Personal computers
Manufacturer
Sony Electronics Inc. of San Diego, Calif.
Category
Consumer Product — Laptop Computers
Hazard
Affected units
680

Distribution

Distributed nationwide across the United States.

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