ClearOne MAX Wireless Conference Phone Battery Packs Recalled for Burn Hazard
ClearOne Communications is recalling about 4,200 rechargeable battery packs sold with MAX Wireless Conference Phones because they can overheat and melt, posing a burn risk.
What this means for you
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a risk-of-harm product (burn hazard) where injury has not yet been reported, meeting the criteria for a High severity score.
Plain-English summary
ClearOne Communications is recalling approximately 4,200 rechargeable battery packs that were sold with MAX Wireless Conference Phone Models 910-158-001 and 910-158-070. The recall involves the TWD rechargeable nickel metal hydride battery pack with model number TH-AA2200. The battery packs are green and are located in the battery compartment on the underside of the phone pod. The model number "TH-AA2200," "TWD NI-MH Battery," and "7.2v AA2200mAH" are printed on the side of the battery.
The battery packs can short circuit, causing them to overheat and melt the protective plastic covering, which poses a burn hazard to consumers. ClearOne Communications has received nine reports of incidents involving the recalled battery packs, but no injuries, fires, or property damage have been reported.
The battery packs were sold by ClearOne Communications direct order desk, distributors, and dealers nationwide from April 2005 through December 2005. They were sold for between $600 and $1,000 when included with the phone, or about $40 when sold separately. Consumers should stop using these phones with the recalled battery packs immediately and contact ClearOne Communications at (800) 283-5936, select Option #5, between 7 a.m. and 6 p.m. MST, or visit www.clearone.com/support for a free replacement battery pack.
The recalled product
- Product
- Rechargeable Battery Packs
- Manufacturer
- ClearOne Communications, of Salt Lake City, Utah
- Category
- Consumer Product — Electronics
- Hazard
- Affected units
- 4,200
Distribution
Distributed nationwide across the United States.
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