The Recall Desk
SevereCPSC·25035·Announced 2024-11-07

Quad Lock MAG Battery Packs Recalled Due to Fire Hazard from Overheating

Quad Lock is recalling about 13,700 MAG Battery Packs in the US due to fire hazard. The battery can overheat; the company received reports of fires and property damage.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves reported fires and property damage. Seven fires occurred (three in the US, four internationally) with three documented instances of property damage, meeting the criterion for Severe classification.

Plain-English summary

Quad Lock is recalling the MAG Battery Pack, a wireless portable charger with lithium-ion batteries sold in black, measuring three inches long and two inches wide. About 13,700 units were sold in the United States between April 2023 and September 2024 for $60 to $80 each.

The battery pack can overheat, posing a fire hazard. Quad Lock has received 39 incident reports in the United States, including three fires and 36 reports of smoking, melting, cracking, or swelling, resulting in two instances of property damage.

Internationally, the company received 170 incident reports, including four fires and 166 reports of smoking, melting, cracking, or swelling, resulting in one report of property damage.

Consumers should immediately stop using the recalled battery packs and remove them from the charger. Contact Quad Lock for a full refund or store credit at 833-362-9855 (Monday–Friday, 9 a.m. to 4 p.m. PT), [email protected], or visit quadlockcase.net/recall. Dispose of the lithium-ion batteries according to local and state regulations, not in household trash.

The recalled product

Product
MAG Battery Packs
Manufacturer
Annex Products Pty Ltd., dba Quad Lock, of Australia
Category
Consumer Product — Portable Charger
Hazard
  • fire
  • property-damage
Affected units
13,700

Distribution

Distributed nationwide across the United States.

Related recalls

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