Gateway Recalls Lithium-Ion Notebook Batteries Due to Fire Hazard
Gateway is recalling about 14,000 lithium-ion battery packs for specific notebook models because they can overheat and pose a fire hazard.
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a fire hazard with reports of overheating and minor property damage, but no injuries have been reported, fitting the criteria for a High severity rating.
Plain-English summary
Gateway Inc. is recalling approximately 14,000 lithium-ion battery packs used in Gateway 400VTX and 450ROG series notebooks. The recall is due to a fire hazard, as the battery packs can overheat. The affected batteries are identified by part numbers 6500760 or 6500761, and the label on the underside of the pack also states "made by SMP." These batteries were sold as primary or spare packs from May 2003 through August 2003 via Gateway's professional and direct distributors and Gateway Country stores nationwide.
Gateway has received four reports of battery packs overheating, which resulted in minor property damage. No injuries have been reported. The company notes that this is not an internal battery cell defect.
Consumers should stop using the recalled batteries immediately and contact Gateway to receive a replacement battery. In the meantime, consumers can continue to use their notebook computers safely by turning the system off, removing the battery pack, and powering the system using the AC adapter and power cord until the replacement battery is received.
The recalled product
- Product
- Gateway Lithium-Ion Battery Packs
- Hazard
- Affected units
- 14,000
Distribution
Distributed nationwide across the United States.
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