The Recall Desk
SevereCPSC·22009·Announced 2021-10-27

myCharge Powerbanks Recalled Due to Fire and Burn Hazards

myCharge is recalling approximately 67,000 powerbanks sold from August 2018 through December 2019 because the lithium-ion battery can overheat and ignite, posing fire and burn hazards. The company has received 30 overheating reports resulting in seven injuries and property damage.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: Seven injuries have been reported, including burns to the upper body, hands, legs, and feet, plus property damage to household items. The hazard involves fire risk from battery overheating, meeting the Severe criteria for significant injury reports.

Plain-English summary

This recall involves seven models of myCharge powerbanks used for charging electronic devices such as tablets, cell phones, Bluetooth speakers, and e-readers. The affected models are: myCharge Adventure Mega (Model No. AVC20KG-A), myCharge Adventure Mega C (Model No. AVCQC20KG-A), myCharge Razor Mega (Model No. RZ20KK-A), myCharge Razor Mega C (Model No. RZQC20KK-A), myCharge Razor Super (Model No. RZ24NK-A), myCharge Razor Super C (Model No. RZQC24NK-A), and myCharge Razor Xtreme (Model No. RZPD26BK-A). The powerbanks have an anodized metallic case in blue, black, or gray with "myCharge" printed on the front.

The lithium-ion battery in these powerbanks can overheat and ignite, creating fire and burn hazards. myCharge has received 30 reports of the powerbanks overheating, resulting in seven injuries including burns to the upper body, hands, legs, and/or feet of users, as well as property damage to household flooring, walls, and furniture.

Approximately 67,000 units were sold nationwide from August 2018 through December 2019 at Best Buy, Brainstorm, Hirsch Gifts, Hudson News, InMotion, Lapine, Power Sales, Projector World, and Target stores, as well as online at Amazon.com, mycharge.com, target.com, and through the U.S. Marine Corps/Navy Exchange for between $70 and $100.

Consumers should immediately stop using the recalled powerbanks and contact myCharge for return instructions. myCharge will provide a full refund in the form of an electronic voucher plus a 25% bonus for redemption on mycharge.com. Consumers can contact myCharge toll-free at 888-251-2026 from 9 a.m. to 4 p.m. ET Monday through Friday, email [email protected], or visit mycharge.com/pages/productsafety.

The recalled product

Product
myCharge powerbanks
Manufacturer
RFA Brands LLC, d/b/a myCharge, of Birmingham, Mich.
Category
Consumer Product — Portable Battery / Power Bank
Hazard
  • fire
  • burn-injury
  • battery-overheat
  • property-damage
Affected units
67,000

Distribution

Distributed nationwide across the United States.

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