The Recall Desk
HighNHTSA·26V333000·Announced 2026-05-22

Coach and Equipment Recalls Phoenix and Metrolite Buses with Wheelchair Retractions

Coach and Equipment is recalling 2025-2026 Phoenix and 2026 Metrolite buses because wheelchair retractors may fail to lock, increasing injury risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where injury has not yet been reported, fitting the High severity criteria for potential injury without confirmed incidents.

Plain-English summary

Coach and Equipment Mfg. Corp. is recalling certain 2025-2026 Phoenix and 2026 Metrolite buses equipped with specific QRT-360 wheelchair retractors. The defect involves the retractors potentially failing to lock, which prevents wheelchairs from being properly secured during transit.

An unsecured wheelchair can move during transit, increasing the risk of injury to the occupant or others. No specific injuries or fatalities were reported in the source text.

Dealers will inspect and replace the retractors as necessary at no charge to the owner. Owner notification letters were mailed on June 5, 2026. Owners may contact Coach and Equipment customer service at 1-800-724-8464 for more information.

The recalled product

Product
COACH AND EQUIPMENT PHOENIX, METROLITE
Brand
COACH AND EQUIPMENT
Manufacturer
Coach and Equipment Mfg. Corp.
Category
Vehicle — Bus / Transit
Hazard
Affected units
677

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • PHOENIX
  • METROLITE

Distribution

Distributed nationwide across the United States.

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