The Recall Desk
HighNHTSA·25V772000·Announced 2025-11-10

Coach and Equipment Recalls 2025 Phoenix Transit Buses with Wheelchair Restraint Defect

Coach and Equipment is recalling 2025 Phoenix transit buses because wheelchair restraints may fail to lock, increasing injury risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural vehicle defect (restraint failure) where injury has not yet been reported, fitting the 'High' severity criteria for risk-of-harm products.

Plain-English summary

Coach and Equipment Mfg. Corp. is recalling certain 2025 Phoenix transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The defect involves retractors that may not lock, which prevents the wheelchair from being properly secured.

An unsecured wheelchair can move during transit, increasing the risk of injury to the occupant or others on the bus. The recall affects 79 vehicles.

Dealers will be notified to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed on November 24, 2025. Owners may contact Coach and Equipment customer service at 1-800-724-8464 for more information.

The recalled product

Product
COACH AND EQUIPMENT PHOENIX
Brand
COACH AND EQUIPMENT
Manufacturer
Coach and Equipment Mfg. Corp.
Category
Vehicle — Transit Bus
Hazard
Affected units
79

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • PHOENIX

Distribution

Distributed nationwide across the United States.

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