The Recall Desk
Our severity:HighNHTSA·25V793000·Announced 2025-11-17

Ford E-350 and E-450 engine covers can become excessively hot

Ford is recalling certain 2021 E-350 and E-450 vehicles that received an incomplete software update under recall 20V795, because the engine cover may become excessively hot.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: Rubric level 3 covers risk-of-harm where injury has not yet been reported: a hot surface inside the cabin presents a burn hazard on contact, and the source records no injuries.

Plain-English summary

Ford Motor Company is recalling certain 2021 E-350 and E-450 vehicles that received an incomplete software update under recall 20V795. About 7,046 units are potentially affected.

The engine cover may become excessively hot.

NHTSA states that direct contact with certain areas of the engine cover surface in the passenger compartment may increase the risk of injury or burns to the skin of the driver or front seat passenger.

Dealers will update the powertrain calibration for heat management under elevated idle conditions, free of charge. Owner notification letters were mailed on January 7, 2026. Owners may contact Ford customer service at 1-866-436-7332, or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
FORD E-350, E-450
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — Engine
Hazard
Affected units
7,046

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • E-350
  • E-450

Distribution

Distributed nationwide across the United States.

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