The Recall Desk
HighNHTSA·25V472000·Announced 2026-05-07

[pending] 2023 JEEP GRAND CHEROKEE

Pending LLM rewrite. Source: NHTSA 25V472000.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: Pending LLM scoring against the rubric.

Plain-English summary

Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.

The recalled product

Product
2023 JEEP GRAND CHEROKEE
Brand
JEEP
Manufacturer
Chrysler (FCA US, LLC)
Category
Vehicle — SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
Affected units
121,398

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • GRAND CHEROKEE
  • GRAND CHEROKEE L

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · JEEP

Same category