Jeep Grand Cherokee second-row head restraints may not lock upright
Chrysler is recalling certain 2023-2024 Jeep Grand Cherokee and Grand Cherokee L vehicles because the second-row head restraints may not lock in the upright position, failing FMVSS 202.
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: Rubric level 3 covers risk-of-harm where injury has not yet been reported: the head restraints are present and functional but may not hold their upright position, degrading rather than removing occupant protection.
Plain-English summary
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. About 121,398 units are potentially affected.
The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 202, "Head Restraints".
NHTSA states that head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Dealers will inspect and replace both second-row head restraints as necessary, free of charge. Owner notification letters were mailed on September 5, 2025. Owners may contact FCA US customer service at 1-800-853-1403, or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.
The recalled product
- Product
- JEEP GRAND CHEROKEE, GRAND CHEROKEE L
- Brand
- JEEP
- Manufacturer
- Chrysler (FCA US, LLC)
- Category
- Vehicle — Head restraints
- Affected units
- 121,398
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (2)
- GRAND CHEROKEE
- GRAND CHEROKEE L
Distribution
Distributed nationwide across the United States.
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