The Recall Desk
Our severity:SevereNHTSA·25V129000·Announced 2025-02-28

Mercedes-Benz Recalls Hybrid AMG Models Due to Software Error

Mercedes-Benz is recalling 2,943 hybrid AMG vehicles because a software error may cause the high-voltage starter alternator control unit to fail, resulting in a loss of drive power.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (loss of drive power) that increases the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain 2023-2025 hybrid AMG vehicles, including the GT 63 S E, GLC 63 S E, S 63 E, and SL 63 S E models. The recall affects a total of 2,943 vehicles equipped with a hybrid powertrain.

The recall is due to a software error that may cause the high-voltage starter alternator control unit to fail. This failure can result in a loss of drive power, which increases the risk of a crash.

Dealers will update the high-voltage starter alternator control unit software free of charge. Owner notification letters were mailed on April 11, 2025. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 888-327-4236.

The recalled product

Product
MERCEDES-BENZ AMG GT63 S E, AMG GLC63 S E 4MATIC+ COUPE, AMG S 63 E 4MATIC+, AMG GT 63 S E COUPE
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC
Category
Vehicle — Hybrid Powertrain
Hazard
Affected units
2,943

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (6)

  • AMG GT63 S E
  • AMG GLC63 S E 4MATIC+ COUPE
  • AMG S 63 E 4MATIC+
  • AMG GT 63 S E COUPE
  • AMG GLC63 S E
  • AMG SL63 S E

Distribution

Distributed nationwide across the United States.

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