The Recall Desk
SevereNHTSA·17V506000·Announced 2017-08-14

Mercedes-Benz Recalls AMG GLE43 Vehicles Due to Engine Shutdown Risk

Mercedes-Benz is recalling 2016-2017 AMG GLE43 vehicles because software conflicts may cause the engine to shut down while driving, increasing crash risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (software causing engine shutdown) that creates a significant risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain 2016-2017 AMG GLE43 Coupe and 2017 AMG GLE43 vehicles. The recall involves 12,322 vehicles in the United States.

The engine control unit and transmission control unit software may have compatibility conflicts. These conflicts can cause the engine to shut down while the driver is braking to a stop or accelerating following an ECO start. If the engine shuts down, there is an increased risk of a crash.

Dealers will reprogram the engine and transmission control unit software free of charge. The recall began on September 18, 2017. Owners may contact MBUSA customer service at 1-877-496-3691 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ AMG GLE43
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC.
Category
Vehicle — SUV
Hazard
Affected units
12,322

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • AMG GLE43

Distribution

Distributed nationwide across the United States.

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