The Recall Desk
HighNHTSA·16V602000·Announced 2016-08-15

Mercedes-Benz Recalls 2016 GLE450 for Rear Head Restraint Defect

Mercedes-Benz is recalling 2016 GLE450 vehicles because rear head restraints may not stay locked in very low temperatures, increasing injury risk in a crash.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a safety component (head restraints) that may fail to function as intended in a crash, increasing the risk of injury to occupants, which aligns with the 'High' severity criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain model year 2016 GLE Coupe 450 AMG 4Matic vehicles manufactured between July 11, 2015, and July 25, 2015. The affected vehicles may be equipped with rear head restraints that fail to stay locked in the upright position when exposed to very low temperatures.

If a vehicle is involved in a crash under these low-temperature conditions, the rear head restraints may not function as intended, which increases the risk of injury to rear-seat occupants.

Mercedes-Benz will notify owners, and dealers will replace the rear head restraints free of charge. The recall was expected to begin in October 2016. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ GLE450
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC.
Category
Vehicle — Passenger Vehicle
Hazard
Affected units
2

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • GLE450

Distribution

Distributed nationwide across the United States.

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