The Recall Desk
Our severity:SevereNHTSA·17V081000·Announced 2017-02-08

Mercedes-Benz Recalls 2016 GL450 and GLE Models for Loose Suspension Bolt

Mercedes-Benz is recalling 2016 GL450 and GLE models because a loose suspension bolt may cause improper wheel tracking, increasing the risk of a crash.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (suspension bolt) that increases the risk of a crash, which aligns with the rubric criteria for a Severe (4) rating.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain 2016 GLE350 4Matic, GLE350, GLE350 4Matic Bluetec, GL450 4Matic, and GLE450 Coupe 4Matic vehicles. The recall addresses a defect where the bolt connecting the upper control arm and the axle stub may not have been properly tightened.

The loose bolt may cause improper wheel tracking, which increases the risk of a crash. The recall began in March 2017.

Mercedes-Benz will notify owners, and dealers will inspect the tightness of the affected bolt and replace the upper control arm if necessary, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ GL450, GLE350, GLE450
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC.
Category
Vehicle — SUV / Crossover
Hazard
Affected units
37

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • GL450
  • GLE350
  • GLE450

Distribution

Distributed nationwide across the United States.

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