The Recall Desk
HighNHTSA·25E019000·Announced 2025-03-13

Zoox Robotaxi Recall for Unexpected Hard Braking Software Defect

Zoox is recalling 2023-2024 Robotaxis because a software defect may cause unexpected hard braking in certain driving scenarios, increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (vehicle) where injury has not yet been reported, fitting the High severity criteria for potential crash risk without confirmed fatalities or injuries.

Plain-English summary

Zoox, Inc. is recalling certain 2023-2024 Zoox Robotaxis equipped with Automated Driving Systems (ADS) software versions released prior to November 5, 2024. The recall involves 258 vehicles.

In specific driving scenarios, such as when a motorcyclist rapidly approaches the rear of the vehicle or a cyclist enters a nearby crosswalk, the vehicle may brake hard unexpectedly. This unexpected hard braking can increase the risk of a crash.

Zoox has updated the ADS software to correct the issue. All affected driverless fleet vehicles were repaired by November 7, 2024. Owners may contact Zoox or the NHTSA Vehicle Safety Hotline for more information.

The recalled product

Product
ZOOX ZOOX ROBOTAXI
Brand
ZOOX
Manufacturer
Zoox, Inc.
Category
Vehicle — Autonomous Vehicle
Hazard
Affected units
258

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • ZOOX ROBOTAXI

Distribution

Distributed nationwide across the United States.

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