2023 Nova Bus LFS Buses Recalled for Defective Instrument Panel Firmware
Nova Bus is recalling certain 2023-2024 LFS buses due to defective instrument panel firmware that may fail to display the speedometer or warning lights, and may cause loss of drive power, increasing crash risk.
What this means for you
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: This vehicle defect involves loss of critical instrument panel displays and potential loss of drive power, creating significant crash risk. No injuries, deaths, or actual crashes have been reported, meeting the criterion for High severity: risk-of-harm products where injury has not yet been reported.
Plain-English summary
Nova Bus (US) Inc. is recalling certain 2023 Nova Bus LFS Artic and 2023-2024 LFS buses due to defective instrument panel firmware. The firmware may fail to display the speedometer or incorrectly display warning lights. In addition, the firmware may result in a loss of drive power.
These failures violate Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays." An instrument panel that fails to show critical safety information, such as the speedometer or warning lights, can increase the risk of a crash. A loss of drive power also increases the risk of a crash.
Approximately 179 vehicles are affected by this recall. Owner notification letters were mailed on December 18, 2024. Nova Bus will update the instrument panel firmware free of charge. Owners may contact Nova customer service at 1-800-350-6682 (recall reference number CR5636) or the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). Additional information is available at www.nhtsa.gov.
The recalled product
- Product
- 2023 NOVA BUS LFS ARTIC
- Brand
- NOVA BUS
- Manufacturer
- Nova Bus (US) Inc.
- Category
- Vehicle — Electrical System
- Hazard
- firmware-defect
- speedometer-loss
- warning-light-failure
- drive-power-loss
- Affected units
- 179
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (2)
- LFS ARTIC
- LFS
Distribution
Distributed nationwide across the United States.
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