Lexus and Toyota head restraints can be removed without the release button
Toyota is recalling certain 2024 Lexus RX and 2024-2025 NX vehicles because driver and front passenger head restraints may be removed inadvertently without pressing the lock release, failing FMVSS 202.
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: Rubric level 3 covers risk-of-harm where injury has not yet been reported: the restraint functions when fitted, and harm requires the additional step of it being removed and not reinstalled, with no incidents recorded.
Plain-English summary
Toyota Motor Engineering & Manufacturing is recalling certain 2024 Lexus RX 350 and RX 350h, and 2024-2025 NX 250, NX 350 and NX 350h vehicles. About 11,418 units are potentially affected.
The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 202, "Head Restraints".
NHTSA states that a head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
Dealers will replace the driver and front passenger head rest assemblies free of charge. Owner letters were mailed on February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331, referencing recall numbers 24LB06 and 24LA06, or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.
The recalled product
- Product
- LEXUS NX HYBRID, NX, RX HYBRID, RX
- Brand
- LEXUS
- Manufacturer
- Toyota Motor Engineering & Manufacturing
- Category
- Vehicle — Head restraints
- Affected units
- 11,418
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (4)
- NX HYBRID
- NX
- RX HYBRID
- RX
Distribution
Distributed nationwide across the United States.
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