The Recall Desk
HighNHTSA·23V574000·Announced 2023-08-11

Mercedes-Benz Recalls 2023 Models for Exit Warning System Software Error

Mercedes-Benz is recalling 880 2023 vehicles because a software error may prevent the exit warning system from alerting occupants to approaching vehicles.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a safety system failure that increases the risk of a crash or injury, but the source text does not report any actual injuries, fatalities, or agency classification of Class I/II.

Plain-English summary

Mercedes-Benz USA, LLC is recalling 880 specific 2023 model year vehicles, including the E 350, E 450, CLS 450, AMG GT43, AMG GT53, AMG E53, and AMG E63 S. The recall addresses a defect in the electrical system related to the Advanced Driver Assistance Systems (ADAS) blind spot sensors.

Due to a software error, the exit warning system's audio and visual warnings may fail to alert occupants about approaching vehicles. This failure to alert occupants can increase the risk of a crash or injury.

Dealers will update the exit warning system software free of charge. Owner notification letters were mailed on September 8, 2023. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ E 350, AMG GT43, E 450, CLS 450
Brand
MERCEDES-BENZ
Affected units
880

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (7)

  • E 350
  • AMG GT43
  • E 450
  • CLS 450
  • AMG E53
  • AMG GT53
  • AMG E63 S

Distribution

Distributed nationwide across the United States.

Same manufacturer · Mercedes-Benz USA, LLC

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