The Recall Desk
HighNHTSA·23V506000·Announced 2024-09-07

2023 Ford Super Duty Trucks and Escape Instrument Panel Illumination Defect

Ford is recalling certain 2023 Super Duty F-250, F-350, F-450, F-550 and Escape models. The instrument panel module may fail to illuminate due to improper soldering, preventing drivers from seeing critical safety information like the speedometer and warning lights.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This is a risk-of-harm product—the inability to see critical safety displays like speedometer and warning lights could increase crash risk—but no injuries or incidents have been reported in the source material.

Plain-English summary

Ford Motor Company is recalling approximately 38,695 vehicles in the 2023 model year, including the F-250 SD, F-350 SD, F-450 SD, F-550 SD, and Escape models equipped with a digital instrument panel cluster. The recall affects vehicles with an instrument panel module that may have been improperly soldered.

The improper soldering may prevent the instrument panel from illuminating. When the panel cannot light up, drivers cannot see critical safety information including the speedometer, warning lights, and other essential displays. This violates Federal Motor Vehicle Safety Standard No. 101 (Control and Displays) and may increase the risk of a crash.

Ford has determined that owners will be notified by mail and that dealers will replace the module or instrument panel as necessary at no charge to the owner. Owner notification letters were mailed on November 4, 2023. Owners may contact Ford customer service at 1-866-436-7332 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) for more information.

The recalled product

Product
2023 FORD F-250 SD
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — Pickup Trucks
Hazard
  • instrument-panel-illumination-failure
  • safety-information-loss
Affected units
38,695

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (5)

  • F-250 SD
  • F-350 SD
  • ESCAPE
  • F-550 SD
  • F-450 SD

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · FORD

Same category