The Recall Desk
HighNHTSA·23V352000·Announced 2024-06-05

Jeep Grand Cherokee Steering Column Intermediate Shaft Defect Recall

Certain 2021–2023 Jeep Grand Cherokee models have an incorrectly assembled steering column intermediate shaft that may disconnect and cause loss of steering control, increasing crash risk. Chrysler is offering free inspection and replacement.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This is a structural vehicle defect involving the steering system with potential to cause loss of control and crash risk. However, no illnesses or injuries have been reported in the source text, and the hazard is theoretical rather than confirmed. Per the severity rubric, when no illnesses or injuries are reported and the hazard is theoretical, the maximum score is 3.

Plain-English summary

Chrysler (FCA US, LLC) is recalling certain 2021–2023 Jeep Grand Cherokee vehicles, including Grand Cherokee L and Grand Cherokee 4XE models. The steering column intermediate shaft may be incorrectly assembled and could disconnect from the u-joint.

An incorrectly assembled steering column intermediate shaft that disconnects would result in a loss of steering control. Loss of steering control increases the risk of a crash.

The recall affects approximately 89,372 vehicles. Owners were notified by mail starting June 6, 2023. Dealers will inspect the intermediate shaft and assembly parts free of charge, replacing them if necessary. Owners can contact FCA US, LLC customer service at 1-800-853-1403 or the National Highway Traffic Safety Administration at 1-888-327-4236 (TTY 1-800-424-9153) for more information.

The recalled product

Product
2021 JEEP GRAND CHEROKEE
Brand
JEEP
Manufacturer
Chrysler (FCA US, LLC)
Category
Vehicle — Steering System
Hazard
  • steering-defect
  • loss-of-control
  • crash-risk
Affected units
89,372

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • GRAND CHEROKEE
  • GRAND CHEROKEE 4XE

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · JEEP

Same category