The Recall Desk
Our severity:HighNHTSA·23V345000·Announced 2023-06-06

Mitsubishi Outlander PHEV backup camera display failure recall

Mitsubishi is recalling certain 2023 Outlander PHEV vehicles due to a software error in the in-vehicle infotainment system that prevents the backup camera image from displaying. This can reduce rear visibility, increasing the risk of a crash or injury.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall affects a critical vehicle safety system (rear visibility) and involves a functional software defect. No crashes or injuries have been reported, making this a risk-of-harm scenario where the hazard is potential rather than actual, consistent with the rubric criterion for score 3.

Plain-English summary

Mitsubishi Motors North America is recalling certain 2023 Outlander PHEV vehicles, as well as 2022-2023 Outlander models, due to a software error in the in-vehicle infotainment (A-IVI) system. The defect prevents the backup camera rearview image from appearing on the display.

This failure violates Federal Motor Vehicle Safety Standard (FMVSS) 111, which requires rear visibility. A backup camera that does not display reduces the driver's rear view, increasing the risk of a crash or injury.

Approximately 89,907 vehicles are affected by this recall. Owners were notified by mail starting June 20, 2023. Dealers will provide a free software update to fix the A-IVI system. Owners can contact Mitsubishi customer service at 1-888-648-7820 for more information, or contact NHTSA's Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MITSUBISHI OUTLANDER, OUTLANDER PHEV
Brand
MITSUBISHI
Manufacturer
Mitsubishi Motors North America, Inc.
Category
Vehicle
Hazard
Affected units
89,907

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • OUTLANDER
  • OUTLANDER PHEV

Distribution

Distributed nationwide across the United States.

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