The Recall Desk
HighNHTSA·22V413000·Announced 2022-10-06

Ford Transit Connect Shifter Cable Bushing May Cause Gear Shift Failures

Ford is recalling 2013-2021 Transit Connect vehicles because the shifter cable bushing may degrade and prevent intended gear selection. This can cause unintended vehicle movement or rollaway after selecting Park, increasing crash and injury risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: No actual injuries or crashes are reported in the source, only the potential risk of crash or injury. The defect involves a transmission component critical to gear selection and vehicle control, qualifying as a high-risk safety defect even without reported harm.

Plain-English summary

Ford Motor Company is recalling certain model year 2013-2021 Transit Connect, as well as 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

When the bushing is damaged or missing, the vehicle may not shift into the intended gear and could move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the Park position. These conditions increase the risk of a crash or injury.

Ford will replace the under hood shift bushing and install a protective cap over the shift cable bushing at no charge to owners. Remedy parts were expected to be available in the fourth quarter of 2022, and owner notifications were mailed on October 27, 2022. Owners should contact Ford customer service at 1-866-436-7332 or the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 to schedule service.

The recalled product

Product
2017 FORD TRANSIT CONNECT
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — Transmission / Shifter System
Hazard
  • gear-shift-failure
  • unintended-vehicle-movement
  • rollaway-risk
Affected units
2,925,968

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (5)

  • TRANSIT CONNECT
  • ESCAPE
  • EDGE
  • C-MAX
  • FUSION

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · FORD

Same category