The Recall Desk
HighNHTSA·21V376000·Announced 2022-12-05

Ford Transit Connect 2013-2021 shifter cable bushing defect recall

Ford is recalling 2013-2021 Transit Connect vehicles with 2.5L engines (approximately 192,080 units) because the shifter cable bushing may degrade or detach, preventing proper gear selection and causing unexpected vehicle movement or rollaway, increasing crash and injury risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall addresses a structural transmission-control defect that can result in loss of vehicle control and vehicle rollaway. Although no injuries or crashes have been reported, the defect directly impacts vehicle operation and safety.

Plain-English summary

Ford Motor Company is recalling certain 2013-2021 Ford Transit Connect vehicles equipped with 2.5L engines. The recall affects approximately 192,080 vehicles.

The bushing that attaches the shifter cable to the transmission may degrade or detach. This component is critical for ensuring the vehicle shifts into the intended gear.

When this bushing is damaged or missing, the vehicle may fail to shift into the intended gear, causing it to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the Park position. These scenarios increase the risk of crashes and injuries.

Dealers will replace the underhood shifter cable bushing and add a protective cap free of charge. Owner notification letters were mailed on June 29, 2021. Owners should contact Ford customer service at 1-866-436-7332, call the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or visit www.safercar.gov for more information.

The recalled product

Product
2013 FORD TRANSIT CONNECT
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — Automatic Transmission
Hazard
  • transmission-malfunction
  • vehicle-rollaway
  • loss-of-vehicle-control
Affected units
192,080

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • TRANSIT CONNECT

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · FORD

Same category