The Recall Desk
Our severity:SevereNHTSA·19V767000·Announced 2019-10-25

Ford Recalls 2015-2017 Transit Vehicles for Driveshaft Coupling Failure

Ford is recalling 2015-2017 Transit vehicles because the flexible coupling connecting the transmission to the driveshaft may prematurely fail, potentially causing loss of power or vehicle movement.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect where a failed driveshaft may damage brake and fuel lines and allow the vehicle to roll, creating a significant risk of crash or injury.

Plain-English summary

Ford Motor Company is recalling certain 2015-2017 Transit vehicles due to a defect in the flexible coupling that connects the transmission to the driveshaft. This recall includes all full-size Transit vehicles previously recalled under 17V-408, except those that received a mechanical universal joint (u-joint) as a remedy and any 156-inch or 178-inch wheelbase Chassis Cab and Cut-Away bodies models.

If the coupling fails, the vehicle will not be able to move under its own power. The disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in 'Park' but the parking brake is not applied. These scenarios may increase the risk of a crash or injury.

Ford will notify owners, and as an interim repair, dealers will replace the flexible coupling every 40,000 miles until the final remedy is available. The final remedy will consist of installation of a driveshaft front section equipped with a mechanical u-joint in place of the flexible coupling. These repairs will be made free of charge. Owner notification letters were mailed on April 1, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S38. This recall supersedes recall number 17V-408.

The recalled product

Product
FORD TRANSIT
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — Drivetrain
Hazard
Affected units
293,558

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • TRANSIT

Distribution

Distributed nationwide across the United States.

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